JULIA

Delivery within the UK:

Please see product descriptions for individual delivery time frames. You will receive a confirmation email when your order is shipped which will include tracking details.

Free shipping on orders over £100

Returns

In the unlikely event you are unhappy with your blooms we offer a 14 day returns policy on all standard arrangements available on our website. As Ethereal Blooms are very delicate we can only accept returns if the arrangement has not been removed from the packaging insert they are secured into for delivery and must be returned in the same packaging they were received in. 

Please email info@etherealblooms.com with your order number to receive further instructions.

Although we package our arrangements very carefully there may be some instances when damage occurs during shipping. If this happens please contact info@etherealblooms.com within 24 hours of receiving your delivery with photos showing damage to the bouquet and packaging. 

Bespoke arrangements can only be returned if they have been damaged in transit and haven’t been removed from their packaging insert. This does not affect your statutory rights.

Please reach out to us in the chat box or via email at info@etherealblooms.com with details of your order and delivery address. We will quote you for delivery and share an invoice for your order plus delivery fees. For very large arrangements international delivery may not be possible.

Delivery to the US:

Although we send items by 2 day shipping please allow up to 2 weeks for delivery due to delays that can occur during international shipping. Please note that any import customs or duties are the responsibility of the buyer.

Free shipping on orders over $380

Returns

In the unlikely event you are unhappy with your blooms we offer a 14 day returns policy on all standard arrangements available on our website. As Ethereal Blooms are very delicate we can only accept returns if the arrangement has not been removed from the packaging insert they are secured into for delivery and must be returned in the same packaging they were received in. 

Please email info@etherealblooms.com with your order number to receive further instructions.

Although we package our arrangements very carefully there may be some instances when damage occurs during shipping. If this happens please contact info@etherealblooms.com within 24 hours of receiving your delivery with photos showing damage to the bouquet and packaging. 

Bespoke arrangements can only be returned if they have been damaged in transit and haven’t been removed from their packaging insert. This does not affect your statutory rights.

Please reach out to us in the chat box or via email at info@etherealblooms.com with details of your order and delivery address. We will quote you for delivery and share an invoice for your order plus delivery fees. For very large arrangements international delivery may not be possible. 

Delivery to UAE & other international locations:

Please reach out to us in the chat box or via email at info@etherealblooms.com with details of your order and delivery address. We will quote you for delivery and share an invoice for your order plus delivery fees. For very large arrangements international delivery may not be possible. 

Returns

In the unlikely event you are unhappy with your blooms we offer a 14 day returns policy on all standard arrangements available on our website. As Ethereal Blooms are very delicate we can only accept returns if the arrangement has not been removed from the packaging insert they are secured into for delivery and must be returned in the same packaging they were received in. Please email info@etherealblooms.com with your order number to receive further instructions.

Although we package our arrangements very carefully there may be some instances when damage occurs during shipping. If this happens please contact info@etherealblooms.com within 24 hours of receiving your delivery with photos showing damage to the bouquet and packaging. 

Bespoke arrangements can only be returned if they have been damaged in transit and haven’t been removed from their packaging insert. This does not affect your statutory rights.

Yes! Our arrangements are created using 100% real flowers and foliage that look and feel fresh.

Ethereal Blooms undergo a unique preservation process which removes the water content and replaces it with natural oils. This enables the flowers and foliage to stay looking fresh with no water or maintenance requirements.

Some of the materials such as the eucalyptus and lavender retain their scent. Most of the other flowers and foliage don’t have a strong smell once they have undergone the preservation process.

Ethereal Blooms require no water or maintenance. We do have some care suggestions though to keep them looking fresh for as long as possible. Please click here to read our full flowercare guide.